Customer Support – Executive

Posted 1 month ago

Role: Customer Support Engineer serve on the front lines by answering questions and troubleshooting technical / commercial question through Phone, Email and Chat. They assist customers with onboarding of a company’s product or service and guide clients through usage and updating issues as needed.

Key Performance Area:

  • Good Communication in English
  • Good in MS Office application
  • Co-ordination with Production
  • PPC
  • Logistics
  • Raising Order Acknowledgement
  • Sending Quotation
  • Working on Cost Sheet
  • Prepare Costing
  • Raise Invoice
  • Communication with customer on material readiness and shipment.
  • Following up on customer schedule and deliveries.

Job Features

Job CategoryFull Time
Experience5+ Years in sales and Customer Support
EducationAny Degree

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