Posted 4 months ago
Role: Customer Support Engineer serve on the front lines by answering questions and troubleshooting technical / commercial question through Phone, Email and Chat. They assist customers with onboarding of a company’s product or service and guide clients through usage and updating issues as needed.
Key Performance Area:
- Good Communication in English
- Good in MS Office application
- Co-ordination with Production
- PPC
- Logistics
- Raising Order Acknowledgement
- Sending Quotation
- Working on Cost Sheet
- Prepare Costing
- Raise Invoice
- Communication with customer on material readiness and shipment.
- Following up on customer schedule and deliveries.
Job Features
| Job Category | Full Time |
| Location | Chennai |
| Experience | 5+ Years in sales and Customer Support |
| Education | Any Degree |
| Industry | Any |
| Language | English |